Privacy Policy

This Privacy Policy outlines how Toensing Family Chiropractic collects, uses, and protects your personal information when you access or interact with our website. We are committed to safeguarding your privacy and comply with all applicable healthcare privacy laws, including HIPAA regulations.

Information We Collect:

Personal details:

Name, email address, phone number, date of birth, medical history, and insurance information when provided through our online forms or appointment scheduling features.

Website usage data:

IP address, browsing activity, cookies, and other information are collected automatically when you visit our website.

How We Use Your Information:

Appointment scheduling and management:

To process appointment requests, send reminders, and manage your medical records.

Communication:

To respond to your inquiries, provide updates on your appointments, and send relevant health information.

Website improvement:

To analyze website usage data to improve functionality and user experience.

Treatment and billing:

To provide quality medical care, coordinate with other healthcare providers, and submit billing claims as necessary.

Sharing Your Information:

Healthcare providers:

We may share your medical information with other healthcare providers involved in your care, strictly as needed for treatment and coordination.

Billing services:

We may share necessary information with our billing service providers to process claims.

Legal compliance:

We may disclose your information if required by law, court order, or to protect public health.

SMS Messages:

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

Your Privacy Controls:

Access and correction:

You have the right to access your medical records and request corrections to inaccurate information by contacting our office.

Opt-out of communications:

You can opt out of receiving non-essential marketing emails by contacting us.

Data Security:

• We implement robust security measures to protect your personal information, including encryption and access controls.

Children's Privacy:

• We do not intentionally collect personal information from children under 13 without parental consent.

Changes to This Policy:

• We may update this Privacy Policy periodically. We will notify you of any significant changes through our website.

Contact Us:

• If you have any questions about our Privacy Policy, please contact us at [email protected].

SMS Communication Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Toensing Family Chiropractic. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See privacy policy at [Privacy Policy URL]. Message HELP for help. Reply STOP to any message to opt-out.

SMS Consent Communication:

Information and phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If consent has been given to receive text messages from Toensing Family Chiropractic, messages may be received related to the following:

• Appointment reminders
• Follow-up messages
• Billing inquiries

Example: "Hello, this is a reminder of your upcoming appointment with Dr. Toensing at Toensing Family Chiropractic on January 1, 2025, at 8:45 a.m. Message frequency may vary and msg and data rates may apply, reply STOP to opt-out from Toensing Family Chiropractic for assistance text HELP."

Message Frequency:

Message frequency may vary depending on the type of communication. For example, up to 2 SMS messages per week may be received related to your appointments or account status.

Potential Fees for SMS Messaging:

Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

Opt-in to receive SMS messages from Toensing Family Chiropractic can be done in the following ways:

• By submitting an online form

Opt-Out Method:

Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

Help:

For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at toensingchiro.com/contact.

Additional Options:

If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

Standard Messaging Disclosures:

• Message and data rates may apply.
• Opt out at any time by texting "STOP."
• For assistance, text "HELP" or visit our Privacy Policy and Terms of Service page.
• Message frequency may vary.